YOLLOY has been manufacturing, supplying, and providing custom servicing in the inflatable industry for more than 10 years.

FAQS

Take an in-depth look at our FAQ section for quick solutions to common problems.  Get a clear picture of all aspects of our service, from products to solutions.

FAQ
How do we repair the Inflatables?

If Minor cuts or punctures happen, They can be easily repaired after the display. We will provide repair kits and also take a video show you how to solve the question

How long do the Inflatables last?

The life of the Inflatable depends on the maintenance. Please follow the Safety Rules when use the inflatables. If any small damage by others' carefullessness, you can use the material and accessories in it to repair the inflatable. And as usual, if you can use it in the correct way, we can have warranty of 3 years for it. 

What’s material of your inflatable floating water toys?

The material is PVC tarpaulin. It is one of the strongest materials in the world; it is UV-resistant, fire-retardant,  and innoxious. If the client needs a lighter material, we can also make production according to the client's requirements.

What’s material of your inflatable floating dock platform?

The materials of our dock platform are made of drop-stitch material, which inside has thousands of parallel vertical bars connected to two surface layers, so that after inflating, it will be extremely steady, like a wood panel.

If the water game product is safe for the palyer?

The air-tighter inflatable for water games serial is sealed by a high-hear weld miller machine to do the work. It seems like one piece of material only. We use very durable PVC tarpaulin to make the production and test the product to make sure there is no leakage. Every product will be checked before shipment.

What’s the shipping way we can choose?

Shipment can be arranged by see or by air. The shipping cost should paid by buyer. Air shipping cost is much high but take short time for delivery, normally within 5-7days Sea shipping cost is lower, it’s much economical for large inflatable item, But take very long time for receive the goods, client need to do the import custom declaration by themselves. Normally sea shipping time is 15-30day or more, mainly depend on the vessel shipping line’s shecdule. 

How about the package?

We pack inflatable games by carpet at first, then put the package in tarpaulin bag so that the packages will not be frazzled during delivery process. In order to let you find your goods quickly, we will paste a mark paper with your order number.

Can I have your Price list?

Please visit our web and pick out the item no. and email/fax to us, our sales man will reply your inquiry accordingly.

I Want a sample? Can you provide to us free?

We do not supply free samples to our clients because the sample is too big to send and will cost us a large sum of money. So we just supply sample material, or we suggest you purchase one product as your sample.

What about size and color?

The size and color can be changed according to your requirements or according to the size in our webpage or catalogue. 

Can you print my picture or logo on the products?

We can print your pictures or logos on the products; please offer the picture in any format made by Photoshop or CorelDraw.

Can you design one specially?

Yes, please send us details and a sketch or picture of your requirements and we will quote you our best price. We can manufacture the inflatable products according to your requirements. Please send us your design, picture or sketch and inform us of the size and quantity of the customized products you want to order. We will quote you our best price.

What kind of guarantee you give?

Our inflatable games can be used for more than 3 years. If it is damaged, you can use the glue and material to repair it. We will send a kit bag attached to every inflatable product.

How about the Voltage of the Blower?

We can supply the air blower with voltages of 110V, 220V, and 380V as per your requirements.

What’s the Mini order quantity?

Mini order quantity: 1 piece.

What’s the Producing time?

Our regular producing time for 1pcs inflatable games is 6-15 days, excluding transit time, from the date of confirmation. However, the time can be more or less depending on the design and the dimensions.

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Get in touch with us!

Our product are widely used for party, event, promotion activity, Opening ceremony, business exhibition, as for different holiday, we also have developed inflatable cartoon and decoration items for different theme. All the products are very popular among adult & children.

 

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